Meilleurs logiciels private hire UK (2026) — prix publics
The UK private hire software market splits into two camps: enterprise platforms that hide their prices behind demo calls (one even puts customers under NDA on pricing), and self-serve tools from £25–50 a month that publish everything but polish little. Meanwhile PHV compliance keeps tightening — TfL's booking-record requirements grew again in July 2024. Here's the honest comparison, with public prices where vendors dare to show them.
Transparency: TransferCRM (this site) is part of this comparison — we're a party to it. Competitor prices and features come from their public pages (August 2026), and for each tool we say who it genuinely fits, including when it isn't us.
The essentials in one table (public pricing and product pages, August 2026)
| Tool | Price from | Booking widget | Driver app | Flight tracking | Languages |
|---|---|---|---|---|---|
| TBMS | £35/mo | yes | yes | yes | EN |
| Cabcher | £25/mo | yes | yes | not stated | EN, FR, NL |
| CabZen | £35/mo | yes | yes | not stated | EN |
| Cab9 | on request | yes | yes | yes | EN |
| Autocab / iCabbi | on request | yes | yes | not stated | EN +2 |
| TransferCRM | €39/mo (≈£34) | yes | yes | yes | 10 |
TBMS — the compliance-minded workhorse
TBMS is built by UK people for UK licensing reality: council-specific compliance reports, document tracking, and integrations with the work sources that feed airport-transfer operators (CMAC, GNet, HolidayTaxis, Transferz, Booking.com). Flight tracking is in the product, and the pricing is refreshingly public: from £35/month for the first five drivers, £2 per additional driver, £120/month unlimited.
The trade-off is polish: the interface and marketing are functional rather than premium, and the product is English-only (a Google-Translate widget is not localisation). For a UK-only operation feeding off broker work, it's a serious, honest option.
Cabcher — the budget self-serve pick
Cabcher is the cheapest credible entry: £25/month for dispatch and a booking website (10 drivers), rising to £50/month for the complete package with both driver and customer apps, plus £1 per driver beyond ten. Driver document expiry reminders and an unusually wide set of payment gateways (Stripe, PayPal, Square, SumUp, Viva, Mollie) are genuine strengths, and it's one of the few UK tools with any localisation at all (EN, FR, NL).
Flight tracking doesn't appear in its materials — for airport work that's the gap to probe on the trial. App branding and setup carry one-off fees worth counting into year-one cost.
CabZen — the website-and-widget bundler
CabZen bundles what small operators otherwise buy separately: an embeddable booking widget, a website builder with custom domain, a free driver app and a partner portal for hotels with margin handling — at £35/month (5 drivers) or £45/month (20 drivers), flat-fee with 0% commission messaging. It's also the only local player doing real content marketing.
Flight tracking isn't mentioned and the product is English-only; invoicing is described thinly. For a small operation that wants to be bookable online this week, it's the fastest route.
Cab9 — the chauffeur-grade option with hidden pricing
Cab9 is profile-wise the closest to premium chauffeur work in the UK field: flight tracking with live updates for dispatchers and drivers, fleet compliance that auto-deactivates a driver whose documents lapse, a booking widget, driver pay, and a Workshare network between Cab9 operators. Built with London/Westminster work in mind.
The catch: no public pricing and no self-serve start — you book a call. For larger chauffeur fleets that's normal procurement; for a five-car operation it's friction the £35–50 tools don't have.
Autocab and iCabbi — the enterprise tier, prices behind glass
Autocab (taxi-first, 33 countries, the iGo marketplace, phone-call automation) and iCabbi (AI-heavy dispatch, The Exchange fleet-sharing) are serious platforms for large mixed fleets — and both keep pricing off the table; iCabbi customers reportedly sign NDAs on rates. If you're running hundreds of vehicles, they belong on your shortlist. If you're a premium chauffeur operation, their taxi-first centre of gravity and opaque procurement are the mismatch.
TransferCRM — for UK operators with international clientele
TransferCRM comes at the UK market from the angle nobody local covers: the interface, driver app, booking widget and client communications run in ten languages — because a Heathrow pickup's passenger is as likely to read German or Polish as English. Flight tracking with automatic pickup adjustment ships in the core product, invoicing includes consolidated corporate accounts, and payments run on your own Stripe account with no per-booking fees. From €39/month (≈£34), 14-day trial, no setup fee.
On compliance: every booking is born as a timestamped record with passenger, pickup, destination, fare, driver and vehicle — the very fields TfL's Regulation 11 asks operators to keep for twelve months, exportable when an inspection comes. It's our product — test the claim on the live demo.
The compliance angle: booking records are the product
Since July 2024 TfL requires London operators to record, per booking, not just passenger, pickup, destination, fare, driver and vehicle — but also who took the booking, who dispatched it, the driver's PH licence number and the vehicle's DVLA registration, kept twelve months alongside a register of booking and dispatch staff. Outside London, councils set similar record duties under the 1976 Act. Read that list again: it's the data model of a booking system. Operators still running on spreadsheets aren't just inefficient — they're one inspection away from a problem.
Frequently asked questions
How much does private hire software cost in the UK?
Public self-serve prices run £25–50/month for small fleets (Cabcher, TBMS, CabZen), with per-driver increments beyond the included count. Enterprise platforms (Autocab, iCabbi, Cab9) price on request — one reportedly under NDA. TransferCRM is €39/month (≈£34) with no setup fee. Always model year-one cost: setup fees, app branding and per-driver increments change the picture.
Which UK private hire software has flight tracking?
Among the tools compared, TBMS and Cab9 document flight tracking; Cabcher and CabZen don't mention it. TransferCRM ships flight tracking with automatic pickup adjustment in the core product — for airport-transfer work it's the single feature that pays for the software.
What booking records must a PHV operator keep?
In London, per TfL's rules: booking and journey dates, passenger name, pickup time and place, destination, fare or estimate, driver (with PH licence number), vehicle (with DVLA registration), any subcontracting — plus, since July 2024, who took and who dispatched the booking, kept for twelve months. Outside London, councils impose similar duties under the 1976 Act. A booking system records all of it as a by-product.
Is TransferCRM suitable for UK operators despite EUR pricing?
Yes — the subscription is billed in euros (≈£34/month at current rates) but the product runs your operation in GBP: price lists, quotes, invoices and the booking widget all work in pounds, and payments settle to your own UK Stripe account.
Competitor and licensing data: vendors' public pages and gov.uk/TfL/legislation.gov.uk, August 2026.
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